Trust & safety
How we verify what you see.
Our trust model is visible on purpose. Here's what each tier means, how we triage safety flags, and what Allgenda does not do.
Verification tiers
Verified
Owner-claimed via a scripted voice call or an email-domain match, or confirmed by a named moderator.
Community-reported
A community or AI report awaiting moderator review. Includes third-party imports with attribution and listings older than 6 months.
Flagged
An active safety report or stale data. We don't hide the listing. We show the flag so you can decide.
Method of verification
Every listing carries a method: import, user_report, owner_claim, moderator, or ai_phone. We never relabel one method as another. An imported row stays an import until a human or the venue itself confirms it.
Filing a safety flag
Hit Flag an issueon any venue page. Safety flags go to a moderator queue. We aim to resolve them within 72 hours, and we'll publish the running median at the bottom of this page once we have enough data to report one honestly.
Data handling
- No third-party ad trackers.
- Reports are tied to an account; the venue never sees the reporter.
- We retain the minimum information needed to verify and moderate. Raw audio from AI verification calls is discarded after extraction.
What Allgenda does not do
- We do not sell verified status, fast-track claims, or charge venues to resolve flags.
- We do not sell personal data, newsletter signups, or contributor identities.
- We do not pivot from verification into any sales script on phone calls to venues.