Trust & safety
How we decide what to show you.
Our trust model is deliberately visible. Here's what the tiers mean, how flags are triaged, and what Allgenda does not do.
Verification tiers
Verified
Confirmed by the venue owner, a moderator, or an AI-assisted call where the venue answered yes/no to our script.
Community-reported
User reports, third-party imports (with attribution), or listings older than 6 months.
Flagged
Safety report filed, or the listing is contested. We don't hide the listing — we show the flag.
Method of verification
Every listing carries a method: import, user_report, owner_claim, moderator, or ai_phone. We never relabel one method as another; an imported row stays an import until a human or the venue itself confirms it.
Filing a safety flag
Hit Flag an issue on any venue page. Safety flags are routed to a moderator queue — we aim to resolve within 72 hours and publish the running median at the bottom of this page once we have enough data.
Data handling
- No third-party ad trackers.
- Reports are tied to an account; the venue never sees the reporter.
- We retain the minimum information needed to verify and moderate. Raw audio from AI verification calls is discarded after extraction.
What Allgenda does not do
- We do not sell verified status, fast-track claims, or charge venues to resolve flags.
- We do not sell personal data, newsletter signups, or contributor identities.
- We do not pivot from verification into any sales script on phone calls to venues.