Crisis Intervention Services

Located in the United Way building across the street from Hy-Vee. There are several disabled parking spots located directly across from the main entrance by the lot on the east side of the building (towards Hy-Vee). You enter through 2 outer pull handle doors and there are no steps. Go to the far right corner of the main room when you enter, and go down the hall to the 2nd door on your left (Crisis Intervention Services office). Go through the waiting room and keep going straight toward the back door. The public restroom is on the left just past the kitchen area. Parking is also available along the north side of the building and you can enter through the back door (lever handle), after climbing 1 step. The public restroom is on your right as soon as you come in the back door.

Office hours are 8:30-5 Monday-Friday. You can come in through the back door, but they prefer you use the main entrance. Please ring the bell in the waiting room or otherwise get an employee's attention and tell them you just need to use the public restroom. They're allies and shouldn't give you a hard time; they just need to know who's on the premises at all times and why, since they provide confidential services. The restroom would not meet ADA standards, but it's more accessible than standard bathroom stalls. The toilet seat is standard height but there's a plastic "booster" seat you can take on and off. It's a single toilet room with urinal and sink, with a door that locks. (Turn knob, and you have to push in and turn to lock it.) They have posted that PAS/help is available by staff (usually all female)upon request.